Sprinklr Insights: Real-Time Insights & Social Listening Platform

These users can view the scheduled content you assign to them, accept or reject it, or even add comments and assign it back to you, the creator. Rather than having to search through each social media platform, potentially missing key comments by users, Sprinklr brings all of those comments into one, easy to use platform. Additionally, Sprinklr allows you to use tagging, which makes for easy analytical reviews with specific campaigns being currently run as well as comparison to previous campaigns. Biggest issue is some of the less intuitive features or questions are not able to be answered by their reps since they are still learning the product. However, their response time is always exceptional and they continue to work on the issue or education until there is a solve. Finally, we were fortunate enough to shell out for the enterprise solution, but it is on the expensive side.

1. Leverage AI to gather actionable data on how customers feel about your products — surfacing insights from reviews, social channels, or any data source with SKU- or brand-level feedback.
2. However, like most technologies, there are many buzzwords that surround it, but not a lot of clarification on what exactly it can do.
3. Listen to customers in real time with firehose access and official partnerships with 14+ channels.
4. It gets to the heart of trends and sheds light on insights that are hard to unpack.
5. That’s powerful, considering that the digital edge is where every touchpoint happens with customers today.
6. And today, we’re on a journey to un-silo every customer-facing team and unlock the true meaning of exceptional customer experience.

We gather research on modern design in the industry to keep us inspired and sharp. By layering Benchmarking on Listening, we’ve developed a powerful brand health engine. It gets to the heart of trends and sheds light on insights that are hard to unpack. Leverage the combined power of Sprinklr’s specialized AI and generative AI to discover trends, themes and root causes, and get clear actionable recommendations. Achieve an industry-best accuracy of 90%+ with verticalized AI models and business-specific customizations. The lack of access to technical support on Sprinklr’s self-service plan seems like a pretty big dealbreaker, if you ask me.

Sprinklr is game – All in one social media platform

So you best be prepared to shell out another $299 every month for every person that will need to approve content. That’s the software the company I work for chose to use (it’s not my choice). Sprinklr Sandbox offers an isolated test environment that mimics your live production environment, allowing you to practice with precision, create without consequences, and change with confidence.

What’s even more concerning is that with the Advanced plan, which is marketed as a “self-service” plan, you are not given access to any technical support from Sprinklr. However, things get expensive once you realize that this plan only comes with luno exchange review one seat. So even for a small team of just three people, you’d be looking at an upfront payment that is just north of $10,000 USD. The only thing I like is that I can see all social media account from the company I work for in the same software.

Unify your front-office teams, tools and touchpoints with a unified customer experience management platform

There doesn’t appear to be any sort of monthly pricing option either, meaning that you are forced into paying for the entire year in advance. This means you are looking at an upfront payment of $3,588 for the year. Sprinklr’s mission is to help the world’s most loved brands create happier customers.

Search for and repurpose content for publishing, set up a mobile app and establish approval flows.

The only other “option” listed on the Sprinklr pricing page is to book a demo to learn about the Enterprise plan. Unsurprisingly, there is no price listed for an Enterprise plan, as they are tailored for each customer. A UI that allows business users instead of technical users to manage journeys is exciting. I don’t usually have to use the software but there are absolutely zero times that I have used 100% correct. Platform APIs do not support some features, such as Instagram story videos.

Gain a comprehensive measure of your earned media — and connect stories across social and news channels — by using Sprinklr’s proprietary AI engine to monitor and analyze media coverage. Manage every ad campaign across 30+ channels from one dashboard easymarkets review and boost ROAS with real-time ad optimization. Empower your distributed teams to generate more leads and accelerate conversions. Accurately measure PR KPIs and leverage AI-powered insights and alerts to stay ahead of reputation risks.

Display transforms data and content into insightful, impactful experiences through an interactive digital signage solution for retail, DooH (digital out-of-home), stadium, broadcast TV, and command centers. Capture reviews for content and monitor ratings for additional consumer insights — then integrate Ratings and Reviews at the point of purchase on your website or mobile plus500 review app to drive even more conversions. And today, we’re on a journey to un-silo every customer-facing team and unlock the true meaning of exceptional customer experience. Deliver content and build your community on channels your customers use. Monitor beyond just text with Sprinklr’s AI-powered image detection capabilities and unlock insights based on visual data.